But some companies have also considered letting the agents do a call center at home transaction which greatly provide huge benefits to the agents and to the companies as well. Why do companies shift to providing a call center at home?
- Companies can save huge amounts of money in building offices.
- Companies can save on electricity, water and other utilities.
- Agents do not need to go to an office, they can work at home.
- Agents will have lesser or even zero risk in working during night shifts.
- Ability to communicate in English
- Has broadband internet connection
- Has computer system with certain specs
- Is living in a quiet environment
- Some companies require you to pay a starting fee or a setup fee
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